center Image

 

Trafigura website privacy policy

 

IMPORTANT LEGAL NOTICE:

Trafigura is committed to protecting and respecting your privacy. This Privacy Policy (together with our Terms of Use (www.trafigura.com/terms of use.aspx)  and any other documents referred to in it) sets out the basis on which any personal data which Trafigura Limited (“Trafigura”) collects from you, or that you provide to Trafigura, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.

 

For the purpose of the United Kingdom Data Protection Act 1998 (the Act), the data controller is Trafigura Limited (company number 02737924) of Portman House, 2 Portman Street, London W1H 6DU, United Kingdom.

 

1. Information Trafigura May Collect From You

Trafigura may collect and process the following data about you:

  • Information that you provide by filling in forms on our site www.trafigura.com (“Website”), including without limitation information provided as part of a job application or other employment related enquiry.
  • If you contact us, we may keep a record of that correspondence.
  • Trafigura may also ask you to complete surveys that we use for research purposes, although you do not have to respond to them.
  • Details of your visits to the Website including any resources that you access.

 

2. IP Addresses and Cookies

 

2.1 We may collect information about your computer, including where available your IP address, operating system and browser type, for system administration and other lawful purposes. This is statistical data about our users' browsing actions and patterns, and does not identify any individual.

 

2.2 We may obtain information about your general internet usage by using a cookie file which is stored on the hard drive of your computer. Cookies contain information that is transferred to your computer's hard drive. They help us to improve our site and to deliver a better and more personalised service. They enable us:

 

  • To estimate our audience size and usage pattern.
  • To store information about your preferences, and so allow us to customise our site according to your individual interests.
  • To recognise you when you return to our site.

2.3 You may at any time refuse to accept cookies by activating the setting on your browser which allows you to refuse the setting of cookies. However, if you select this setting you may be unable to access certain parts of our site. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you log on to our site.

 

3. Where We Store Your Personal Data

 

3.1 The data that we collect from you may be transferred to, and stored at, a destination outside the European Economic Area ("EEA"). It may also be processed by staff operating outside the EEA who work for us or for one of our suppliers. Such staff may be engaged in, among other things, the fulfilment of your order, the processing of your payment details and the provision of support services. By submitting your personal data, you agree to this transfer, storing or processing. Trafigura will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy.

 

3.2 You acknowledge and understand that the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.

 

4. Uses Made of the Information

We use information held about you in the following ways:

 

  • To ensure that content from the Website is presented in the most effective manner for you and for your computer.
  • To provide you with information that you request from us or which we feel may interest you, where you have consented to be contacted for such purposes.
  • To carry out our obligations arising from any contracts entered into between you and us.
  • To allow you to participate in interactive features of our service, when you choose to do so.
  • To notify you about changes to our service.

 

5. Disclosure of Your Information

 

5.1 We may disclose your personal information to any member of our group, which means our subsidiaries, our ultimate holding company and its subsidiaries, as defined in section 736A of the UK Companies Act 1985.

 

5.2 We may disclose your personal information to third parties:

 

  • In the event that we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets.
  • If Trafigura or substantially all of its assets are acquired by a third party, in which case personal data held by it about its customers will be one of the transferred assets.
  • If we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our Terms of Use and other agreements; or to protect the rights, property, or safety of Trafigura, our customers, or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.

 

6. Your Rights

 

6.1 You have the right to ask us not to process your personal data for marketing purposes. We will usually inform you (before collecting your data) if we intend to use your data for such purposes or if we intend to disclose your information to any third party for such purposes. You can exercise your right to prevent such processing by checking certain boxes on the forms we use to collect your data. You can also exercise the right at any time by contacting us at  enquiries@trafigura.com.

 

 

6.2 The Website may, from time to time, contain links to and from the websites of our partner networks and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.

 

7. Access to Information

The Act gives you the right to access information held about you. Your right of access can be exercised in accordance with the Act. Any access request may be subject to a fee of £10 to meet our costs in providing you with details of the information we hold about you.

 

8. Changes to Our Privacy Policy

Any changes we may make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by e-mail.

 

9. Contact

Questions, comments and requests regarding this privacy policy are welcomed and should be addressed to enquiries@trafigura.com