Privacy policy
IMPORTANT LEGAL NOTICE:
Trafigura is committed to protecting and respecting your privacy.
This Privacy Policy (together with our Terms of Use (www.trafigura.com/terms of
use.aspx) and any other documents referred to in it) sets out
the basis on which any personal data which Trafigura Limited
(“Trafigura”) collects from you, or that you provide to Trafigura,
will be processed by us. Please read the following carefully to
understand our views and practices regarding your personal data and
how we will treat it.
For the purpose of the United Kingdom Data Protection Act 1998 (the
Act), the data controller is Trafigura Limited (company number
02737924) of Portman House, 2 Portman Street, London W1H 6DU,
United Kingdom.
1. Information Trafigura May Collect From You
Trafigura may collect and process the following data about
you:
Information that you provide by filling in forms on our site
www.trafigura.com
(“Website”), including without limitation information provided as
part of a job application or other employment related
enquiry.
If you contact us, we may keep a record of that
correspondence.
Trafigura may also ask you to complete surveys that we use for
research purposes, although you do not have to respond to
them.
Details of your visits to the Website including any resources that
you access.
2. IP Addresses and Cookies
2.1 We may collect information about your computer, including where
available your IP address, operating system and browser type, for
system administration and other lawful purposes. This is
statistical data about our users' browsing actions and patterns,
and does not identify any individual.
2.2 We may obtain information about your general internet usage by
using a cookie file which is stored on the hard drive of your
computer. Cookies contain information that is transferred to your
computer's hard drive. They help us to improve our site and to
deliver a better and more personalised service. They enable
us:
To estimate our audience size and usage pattern.
To store information about your preferences, and so allow us to
customise our site according to your individual interests.
To recognise you when you return to our site.
2.3 You may at any time refuse to accept cookies by activating the
setting on your browser which allows you to refuse the setting of
cookies. However, if you select this setting you may be unable to
access certain parts of our site. Unless you have adjusted your
browser setting so that it will refuse cookies, our system will
issue cookies when you log on to our site.
3. Where We Store Your Personal Data
3.1 The data that we collect from you may be transferred to, and
stored at, a destination outside the European Economic Area
("EEA"). It may also be processed by staff operating outside the
EEA who work for us or for one of our suppliers. Such staff may be
engaged in, among other things, the fulfilment of your order, the
processing of your payment details and the provision of support
services. By submitting your personal data, you agree to this
transfer, storing or processing. Trafigura will take all steps
reasonably necessary to ensure that your data is treated securely
and in accordance with this privacy policy.
3.2 You acknowledge and understand that the transmission of
information via the internet is not completely secure. Although we
will do our best to protect your personal data, we cannot guarantee
the security of your data transmitted to our site; any transmission
is at your own risk. Once we have received your information, we
will use strict procedures and security features to try to prevent
unauthorised access.
4. Uses Made of the Information
We use information held about you in the following ways:
To ensure that content from the Website is presented in the most
effective manner for you and for your computer.
To provide you with information that you request from us or which
we feel may interest you, where you have consented to be contacted
for such purposes.
To carry out our obligations arising from any contracts entered
into between you and us.
To allow you to participate in interactive features of our service,
when you choose to do so.
To notify you about changes to our service.
5. Disclosure of Your Information
5.1 We may disclose your personal information to any member of our
group, which means our subsidiaries, our ultimate holding company
and its subsidiaries, as defined in section 736A of the UK
Companies Act 1985.
5.2 We may disclose your personal information to third
parties:
In the event that we sell or buy any business or assets, in which
case we may disclose your personal data to the prospective seller
or buyer of such business or assets.
If Trafigura or substantially all of its assets are acquired by a
third party, in which case personal data held by it about its
customers will be one of the transferred assets.
If we are under a duty to disclose or share your personal data in
order to comply with any legal obligation, or in order to enforce
or apply our Terms of Use and other agreements; or to protect the
rights, property, or safety of Trafigura, our customers, or others.
This includes exchanging information with other companies and
organisations for the purposes of fraud protection and credit risk
reduction.
6. Your Rights
6.1 You have the right to ask us not to process your personal data
for marketing purposes. We will usually inform you (before
collecting your data) if we intend to use your data for such
purposes or if we intend to disclose your information to any third
party for such purposes. You can exercise your right to prevent
such processing by checking certain boxes on the forms we use to
collect your data. You can also exercise the right at any time by
contacting us at enquiries@trafigura.com.
6.2 The Website may, from time to time, contain links to and from
the websites of our partner networks and affiliates. If you follow
a link to any of these websites, please note that these websites
have their own privacy policies and that we do not accept any
responsibility or liability for these policies. Please check these
policies before you submit any personal data to these
websites.
7. Access to Information
The Act gives you the right to access information held about you.
Your right of access can be exercised in accordance with the Act.
Any access request may be subject to a fee of £10 to meet our costs
in providing you with details of the information we hold about
you.
8. Changes to Our Privacy Policy
Any changes we may make to our privacy policy in the future will be
posted on this page and, where appropriate, notified to you by
e-mail.
9. Contact
Questions, comments and requests regarding this privacy policy are
welcomed and should be addressed to enquiries@trafigura.com