全球申诉热线

安哥拉

Reporting by phone is not currently available for the location you have selected. Please use the NAVEX online reporting option to submit your concern.

阿根廷

Step 1	From an outside line, dial the following number: 0800 345 8169
Step 2	You will be given the option to make your report in English or your own language. You will hear a recorded message in the selected language explaining the call process.
Step 3	The first person who speaks to you will be an English-speaking interviewer. He or she will bring an interpreter into the conference call who speaks your language to assist you in reporting your concern. This may take a few minutes.
Restrictions	No known restrictions.
Recommendations when dialling-in from a business line	Your business phone plan must be provisioned for international dialling. Your business phone must allow the sequence of numbers to be dialled. If voice over Internet Protocol (VoIP) is utilised, please notify Navex Global Client Care accordingly.
Recommendations when dialling-in from a home or mobile phone	Our telephone provider allows mobile phone connectivity. It is the responsibility of your individual mobile phone telephone provider to allow for calls to be transferred to our provider. Home phone / mobile phone plans must allow international dialling. Please confirm with your telephone carrier that they allow calls to Integra and AT&T.

Please be advised that due to limited or inconsistent local network coverage in some jurisdictions, accessing the grievance line by phone may sometimes result in failure to connect to NAVEX Global personnel. Connection failures are beyond our control and are most commonly seen in relation to calls that are made through VoIP service providers, or where cell / mobile connectivity is weak. In such instances we respectfully encourage stakeholders to either report grievances via the web platform, as explained below, or if the parties involved are comfortable in doing so, pursuing another channel of communication such as by email via grievance@trafigura.com or, if relevant, by contacting a local Trafigura office directly.

澳大利亚

Step 1	From an outside line, dial the following number: 1800 718 246
Step 2	You will be given the option to make your report in English or your own language. You will hear a recorded message in the selected language explaining the call process.
Step 3	The first person who speaks to you will be an English-speaking interviewer. He or she will bring an interpreter into the conference call who speaks your language to assist you in reporting your concern. This may take a few minutes.
Restrictions	No known restrictions.
Recommendations when dialling-in from a business line	Your business phone plan must be provisioned for international dialling. Your business phone must allow the sequence of numbers to be dialled. If voice over Internet Protocol (VoIP) is utilised, please notify Navex Global Client Care accordingly.
Recommendations when dialling-in from a home or mobile phone	Our telephone provider allows mobile phone connectivity. It is the responsibility of your individual mobile phone telephone provider to allow for calls to be transferred to our provider. Home phone / mobile phone plans must allow international dialling. Please confirm with your telephone carrier that they allow calls to Integra and AT&T.

Please be advised that due to limited or inconsistent local network coverage in some jurisdictions, accessing the grievance line by phone may sometimes result in failure to connect to NAVEX Global personnel. Connection failures are beyond our control and are most commonly seen in relation to calls that are made through VoIP service providers, or where cell / mobile connectivity is weak. In such instances we respectfully encourage stakeholders to either report grievances via the web platform, as explained below, or if the parties involved are comfortable in doing so, pursuing another channel of communication such as by email via grievance@trafigura.com or, if relevant, by contacting a local Trafigura office directly.

玻利维亚

Step 1	From an outside line, dial the following number: 800 10 4610
Step 2	You will be given the option to make your report in English or your own language. You will hear a recorded message in the selected language explaining the call process.
Step 3	The first person who speaks to you will be an English-speaking interviewer. He or she will bring an interpreter into the conference call who speaks your language to assist you in reporting your concern. This may take a few minutes.
Restrictions	No known restrictions.
Recommendations when dialling-in from a business line	Your business phone plan must be provisioned for international dialling. Your business phone must allow the sequence of numbers to be dialled. If voice over Internet Protocol (VoIP) is utilised, please notify Navex Global Client Care accordingly.
Recommendations when dialling-in from a home or mobile phone	Our telephone provider allows mobile phone connectivity. It is the responsibility of your individual mobile phone telephone provider to allow for calls to be transferred to our provider. Home phone / mobile phone plans must allow international dialling. Please confirm with your telephone carrier that they allow calls to Integra and AT&T.

Please be advised that due to limited or inconsistent local network coverage in some jurisdictions, accessing the grievance line by phone may sometimes result in failure to connect to NAVEX Global personnel. Connection failures are beyond our control and are most commonly seen in relation to calls that are made through VoIP service providers, or where cell / mobile connectivity is weak. In such instances we respectfully encourage stakeholders to either report grievances via the web platform, as explained below, or if the parties involved are comfortable in doing so, pursuing another channel of communication such as by email via grievance@trafigura.com or, if relevant, by contacting a local Trafigura office directly.

巴西

Step 1	From an outside line, dial the following number: 0800 764 5007
Step 2	You will be given the option to make your report in English or your own language. You will hear a recorded message in the selected language explaining the call process.
Step 3	The first person who speaks to you will be an English-speaking interviewer. He or she will bring an interpreter into the conference call who speaks your language to assist you in reporting your concern. This may take a few minutes.
Restrictions	If you can’t make the call from a mobile phone, please dial the number from a landline or use the NAVEX online reporting option to submit your concern.
Recommendations when dialling-in from a business line	Your business phone plan must be provisioned for international dialling. Your business phone must allow the sequence of numbers to be dialled. If voice over Internet Protocol (VoIP) is utilised, please notify Navex Global Client Care accordingly.
Recommendations when dialling-in from a home or mobile phone	Our telephone provider allows mobile phone connectivity. It is the responsibility of your individual mobile phone telephone provider to allow for calls to be transferred to our provider. Home phone / mobile phone plans must allow international dialling. Please confirm with your telephone carrier that they allow calls to Integra and AT&T.

Please be advised that due to limited or inconsistent local network coverage in some jurisdictions, accessing the grievance line by phone may sometimes result in failure to connect to NAVEX Global personnel. Connection failures are beyond our control and are most commonly seen in relation to calls that are made through VoIP service providers, or where cell / mobile connectivity is weak. In such instances we respectfully encourage stakeholders to either report grievances via the web platform, as explained below, or if the parties involved are comfortable in doing so, pursuing another channel of communication such as by email via grievance@trafigura.com or, if relevant, by contacting a local Trafigura office directly.

加拿大

Step 1	From an outside line, dial the following number: 1 (844) 929-1436
Step 2	You will be given the option to make your report in English or your own language. You will hear a recorded message in the selected language explaining the call process.
Step 3	The first person who speaks to you will be an English-speaking interviewer. He or she will bring an interpreter into the conference call who speaks your language to assist you in reporting your concern. This may take a few minutes.
Recommendations when dialling-in from a business line	Your business phone plan must be provisioned for international dialling. Your business phone must allow the sequence of numbers to be dialled. If voice over Internet Protocol (VoIP) is utilised, please notify Navex Global Client Care accordingly.
Recommendations when dialling-in from a home or mobile phone	Our telephone provider allows mobile phone connectivity. It is the responsibility of your individual mobile phone telephone provider to allow for calls to be transferred to our provider. Home phone / mobile phone plans must allow international dialling. Please confirm with your telephone carrier that they allow calls to Integra and AT&T.

Please be advised that due to limited or inconsistent local network coverage in some jurisdictions, accessing the grievance line by phone may sometimes result in failure to connect to NAVEX Global personnel. Connection failures are beyond our control and are most commonly seen in relation to calls that are made through VoIP service providers, or where cell / mobile connectivity is weak. In such instances we respectfully encourage stakeholders to either report grievances via the web platform, as explained below, or if the parties involved are comfortable in doing so, pursuing another channel of communication such as by email via grievance@trafigura.com or, if relevant, by contacting a local Trafigura office directly.

智利

Step 1

From an outside line, please call one of the numbers listed below that is associated with your phone carrier:

Easter Island	800 800 311
Easter Island (Spanish)	800 800 312
ENTEL	800 360 311
ENTEL (Spanish)	800 360 312
Telefonica	800 800 288
Telmex	800 225 288

Step 2

When prompted* dial the following code: 8449291436

*This initial prompt could be either a voiceless tone or a message in English. You will be given the option to make your report in English or your own language.

Step 3

You will be given the option to make your report in English or your own language.
You will hear a recorded message in the selected language explaining the call process.

Step 4

The first person who speaks to you will be an English-speaking interviewer. He or she will bring an interpreter into the conference call who speaks your language to assist you in reporting your concern. This may take a few minutes.

Restrictions

Easter Island	No known restrictions
Easter Island (Spanish)	No known restrictions
ENTEL	Public phones require coin or card deposit
ENTEL (Spanish)	No known restrictions
Telefonica	No known restrictions
Telmex	No known restrictions

Recommendations when dialling-in from a business line

Your business phone plan must be provisioned for international dialling.
Your business phone must allow the sequence of numbers to be dialled.
If voice over Internet Protocol (VoIP) is utilised, please notify Navex Global Client Care accordingly.

Recommendations when dialling-in from a home or mobile phone

Our telephone provider allows mobile phone connectivity. It is the responsibility of your individual mobile phone telephone provider to allow for calls to be transferred to our provider.
Home phone / mobile phone plans must allow international dialling.
Please confirm with your telephone carrier that they allow calls to Integra and AT&T.

Please be advised that due to limited or inconsistent local network coverage in some jurisdictions, accessing the grievance line by phone may sometimes result in failure to connect to NAVEX Global personnel. Connection failures are beyond our control and are most commonly seen in relation to calls that are made through VoIP service providers, or where cell / mobile connectivity is weak. In such instances we respectfully encourage stakeholders to either report grievances via the web platform, as explained below, or if the parties involved are comfortable in doing so, pursuing another channel of communication such as by email via grievance@trafigura.com or, if relevant, by contacting a local Trafigura office directly.

中国

Step 1	From an outside line, dial the following number: 400 120 4727
Step 2	You will be given the option to make your report in English or your own language. You will hear a recorded message in the selected language explaining the call process.
Step 3	The first person who speaks to you will be an English-speaking interviewer. He or she will bring an interpreter into the conference call who speaks your language to assist you in reporting your concern. This may take a few minutes.
Restrictions	No known restrictions.
Recommendations when dialling-in from a business line	Your business phone plan must be provisioned for international dialling. Your business phone must allow the sequence of numbers to be dialled. If voice over Internet Protocol (VoIP) is utilised, please notify Navex Global Client Care accordingly.
Recommendations when dialling-in from a home or mobile phone	Our telephone provider allows mobile phone connectivity. It is the responsibility of your individual mobile phone telephone provider to allow for calls to be transferred to our provider. Home phone / mobile phone plans must allow international dialling. Please confirm with your telephone carrier that they allow calls to Integra and AT&T.

Please be advised that due to limited or inconsistent local network coverage in some jurisdictions, accessing the grievance line by phone may sometimes result in failure to connect to NAVEX Global personnel. Connection failures are beyond our control and are most commonly seen in relation to calls that are made through VoIP service providers, or where cell / mobile connectivity is weak. In such instances we respectfully encourage stakeholders to either report grievances via the web platform, as explained below, or if the parties involved are comfortable in doing so, pursuing another channel of communication such as by email via grievance@trafigura.com or, if relevant, by contacting a local Trafigura office directly.

哥伦比亚

Step 1	From an outside line, dial the following number: 01 800 5189948
Step 2	You will be given the option to make your report in English or your own language. You will hear a recorded message in the selected language explaining the call process.
Step 3	The first person who speaks to you will be an English-speaking interviewer. He or she will bring an interpreter into the conference call who speaks your language to assist you in reporting your concern. This may take a few minutes.
Restrictions	No known restrictions.
Recommendations when dialling-in from a business line	Your business phone plan must be provisioned for international dialling. Your business phone must allow the sequence of numbers to be dialled. If voice over Internet Protocol (VoIP) is utilised, please notify Navex Global Client Care accordingly.
Recommendations when dialling-in from a home or mobile phone	Our telephone provider allows mobile phone connectivity. It is the responsibility of your individual mobile phone telephone provider to allow for calls to be transferred to our provider. Home phone / mobile phone plans must allow international dialling. Please confirm with your telephone carrier that they allow calls to Integra and AT&T.

Please be advised that due to limited or inconsistent local network coverage in some jurisdictions, accessing the grievance line by phone may sometimes result in failure to connect to NAVEX Global personnel. Connection failures are beyond our control and are most commonly seen in relation to calls that are made through VoIP service providers, or where cell / mobile connectivity is weak. In such instances we respectfully encourage stakeholders to either report grievances via the web platform, as explained below, or if the parties involved are comfortable in doing so, pursuing another channel of communication such as by email via grievance@trafigura.com or, if relevant, by contacting a local Trafigura office directly.

加纳

Step 1	From an outside line, dial the following number: 0-2424-26-004
Step 2	When prompted* dial the following code: 8449291436 *This initial prompt could be either a voiceless tone or a message in English.
Step 3	You will be given the option to make your report in English or your own language. You will hear a recorded message in the selected language explaining the call process.
Step 4	The first person who speaks to you will be an English-speaking interviewer. He or she will bring an interpreter into the conference call who speaks your language to assist you in reporting your concern. This may take a few minutes.
Restrictions	No known restrictions.
Recommendations when dialling-in from a business line	Your business phone plan must be provisioned for international dialling. Your business phone must allow the sequence of numbers to be dialled. If voice over Internet Protocol (VoIP) is utilised, please notify Navex Global Client Care accordingly.
Recommendations when dialling-in from a home or mobile phone	Our telephone provider allows mobile phone connectivity. It is the responsibility of your individual mobile phone telephone provider to allow for calls to be transferred to our provider. Home phone / mobile phone plans must allow international dialling. Please confirm with your telephone carrier that they allow calls to Integra and AT&T.

Please be advised that due to limited or inconsistent local network coverage in some jurisdictions, accessing the grievance line by phone may sometimes result in failure to connect to NAVEX Global personnel. Connection failures are beyond our control and are most commonly seen in relation to calls that are made through VoIP service providers, or where cell / mobile connectivity is weak. In such instances we respectfully encourage stakeholders to either report grievances via the web platform, as explained below, or if the parties involved are comfortable in doing so, pursuing another channel of communication such as by email via grievance@trafigura.com or, if relevant, by contacting a local Trafigura office directly.

希腊

Step 1	From an outside line, dial the following number: 800 848 1540
Step 2	You will be given the option to make your report in English or your own language. You will hear a recorded message in the selected language explaining the call process.
Step 3	The first person who speaks to you will be an English-speaking interviewer. He or she will bring an interpreter into the conference call who speaks your language to assist you in reporting your concern. This may take a few minutes.
Restrictions	No known restrictions.
Recommendations when dialling-in from a business line	Your business phone plan must be provisioned for international dialling. Your business phone must allow the sequence of numbers to be dialled. If voice over Internet Protocol (VoIP) is utilised, please notify Navex Global Client Care accordingly.
Recommendations when dialling-in from a home or mobile phone	Our telephone provider allows mobile phone connectivity. It is the responsibility of your individual mobile phone telephone provider to allow for calls to be transferred to our provider. Home phone / mobile phone plans must allow international dialling. Please confirm with your telephone carrier that they allow calls to Integra and AT&T.

Please be advised that due to limited or inconsistent local network coverage in some jurisdictions, accessing the grievance line by phone may sometimes result in failure to connect to NAVEX Global personnel. Connection failures are beyond our control and are most commonly seen in relation to calls that are made through VoIP service providers, or where cell / mobile connectivity is weak. In such instances we respectfully encourage stakeholders to either report grievances via the web platform, as explained below, or if the parties involved are comfortable in doing so, pursuing another channel of communication such as by email via grievance@trafigura.com or, if relevant, by contacting a local Trafigura office directly.

印度

Step 1	From an outside line, dial the following number: 000 800 0502 205
Step 2	You will be given the option to make your report in English or your own language. You will hear a recorded message in the selected language explaining the call process.
Step 3	The first person who speaks to you will be an English-speaking interviewer. He or she will bring an interpreter into the conference call who speaks your language to assist you in reporting your concern. This may take a few minutes.
Restrictions	No known restrictions.
Recommendations when dialling-in from a business line	Your business phone plan must be provisioned for international dialling. Your business phone must allow the sequence of numbers to be dialled. If voice over Internet Protocol (VoIP) is utilised, please notify Navex Global Client Care accordingly.
Recommendations when dialling-in from a home or mobile phone	Our telephone provider allows mobile phone connectivity. It is the responsibility of your individual mobile phone telephone provider to allow for calls to be transferred to our provider. Home phone / mobile phone plans must allow international dialling. Please confirm with your telephone carrier that they allow calls to Integra and AT&T.

Please be advised that due to limited or inconsistent local network coverage in some jurisdictions, accessing the grievance line by phone may sometimes result in failure to connect to NAVEX Global personnel. Connection failures are beyond our control and are most commonly seen in relation to calls that are made through VoIP service providers, or where cell / mobile connectivity is weak. In such instances we respectfully encourage stakeholders to either report grievances via the web platform, as explained below, or if the parties involved are comfortable in doing so, pursuing another channel of communication such as by email via grievance@trafigura.com or, if relevant, by contacting a local Trafigura office directly.

印度尼西亚

Step 1	From an outside line, dial the following number: 007-803-321-2310
Step 2	You will be given the option to make your report in English or your own language. You will hear a recorded message in the selected language explaining the call process.
Step 3	The first person who speaks to you will be an English-speaking interviewer. He or she will bring an interpreter into the conference call who speaks your language to assist you in reporting your concern. This may take a few minutes.
Restrictions	No known restrictions.
Recommendations when dialling-in from a business line	Your business phone plan must be provisioned for international dialling. Your business phone must allow the sequence of numbers to be dialled. If voice over Internet Protocol (VoIP) is utilised, please notify Navex Global Client Care accordingly.
Recommendations when dialling-in from a home or mobile phone	Our telephone provider allows mobile phone connectivity. It is the responsibility of your individual mobile phone telephone provider to allow for calls to be transferred to our provider. Home phone / mobile phone plans must allow international dialling. Please confirm with your telephone carrier that they allow calls to Integra and AT&T.

Please be advised that due to limited or inconsistent local network coverage in some jurisdictions, accessing the grievance line by phone may sometimes result in failure to connect to NAVEX Global personnel. Connection failures are beyond our control and are most commonly seen in relation to calls that are made through VoIP service providers, or where cell / mobile connectivity is weak. In such instances we respectfully encourage stakeholders to either report grievances via the web platform, as explained below, or if the parties involved are comfortable in doing so, pursuing another channel of communication such as by email via grievance@trafigura.com or, if relevant, by contacting a local Trafigura office directly.

日本

Step 1	From an outside line, dial the following number: 0800-100-9067
Step 2	You will be given the option to make your report in English or your own language. You will hear a recorded message in the selected language explaining the call process.
Step 3	The first person who speaks to you will be an English-speaking interviewer. He or she will bring an interpreter into the conference call who speaks your language to assist you in reporting your concern. This may take a few minutes.
Restrictions	No known restrictions.
Recommendations when dialling-in from a business line	Your business phone plan must be provisioned for international dialling. Your business phone must allow the sequence of numbers to be dialled. If voice over Internet Protocol (VoIP) is utilised, please notify Navex Global Client Care accordingly.
Recommendations when dialling-in from a home or mobile phone	Our telephone provider allows mobile phone connectivity. It is the responsibility of your individual mobile phone telephone provider to allow for calls to be transferred to our provider. Home phone / mobile phone plans must allow international dialling. Please confirm with your telephone carrier that they allow calls to Integra and AT&T.

Please be advised that due to limited or inconsistent local network coverage in some jurisdictions, accessing the grievance line by phone may sometimes result in failure to connect to NAVEX Global personnel. Connection failures are beyond our control and are most commonly seen in relation to calls that are made through VoIP service providers, or where cell / mobile connectivity is weak. In such instances we respectfully encourage stakeholders to either report grievances via the web platform, as explained below, or if the parties involved are comfortable in doing so, pursuing another channel of communication such as by email via grievance@trafigura.com or, if relevant, by contacting a local Trafigura office directly.

墨西哥

Step 1	From an outside line, dial the following number: 800 681 9237
Step 2	You will be given the option to make your report in English or your own language. You will hear a recorded message in the selected language explaining the call process.
Step 3	The first person who speaks to you will be an English-speaking interviewer. He or she will bring an interpreter into the conference call who speaks your language to assist you in reporting your concern. This may take a few minutes.
Restrictions	No known restrictions.
Recommendations when dialling-in from a business line	Your business phone plan must be provisioned for international dialling. Your business phone must allow the sequence of numbers to be dialled. If voice over Internet Protocol (VoIP) is utilised, please notify Navex Global Client Care accordingly.
Recommendations when dialling-in from a home or mobile phone	Our telephone provider allows mobile phone connectivity. It is the responsibility of your individual mobile phone telephone provider to allow for calls to be transferred to our provider. Home phone / mobile phone plans must allow international dialling. Please confirm with your telephone carrier that they allow calls to Integra and AT&T.

Please be advised that due to limited or inconsistent local network coverage in some jurisdictions, accessing the grievance line by phone may sometimes result in failure to connect to NAVEX Global personnel. Connection failures are beyond our control and are most commonly seen in relation to calls that are made through VoIP service providers, or where cell / mobile connectivity is weak. In such instances we respectfully encourage stakeholders to either report grievances via the web platform, as explained below, or if the parties involved are comfortable in doing so, pursuing another channel of communication such as by email via grievance@trafigura.com or, if relevant, by contacting a local Trafigura office directly.

蒙古

Step 1	From an outside line, contact your local operator. If you wish to proceed to a call via cell phone, please contact our operator via a landline number and they will indicate the process to follow.
Step 2	Request a reverse charge or collect call to be placed to the United States, to the following number; (503) 495-9872 Note all reverse charge or collect calls will be accepted by the Contact Center using an automated English message.
Step 3	The operator will request your and the company you want to submit a report name. You will be requested to wait in line for a few minutes until they connect the call with Navex.
Restrictions	No known restrictions.
Recommendations when dialling-in from a business line	Your business phone plan must be provisioned for international dialling. Your business phone must allow the sequence of numbers to be dialled. If voice over Internet Protocol (VoIP) is utilised, please notify Navex Global Client Care accordingly.
Recommendations when dialling-in from a home or mobile phone	Our telephone provider allows mobile phone connectivity. It is the responsibility of your individual mobile phone telephone provider to allow for calls to be transferred to our provider. Home phone / mobile phone plans must allow international dialling. Please confirm with your telephone carrier that they allow calls to Integra and AT&T.

Please be advised that due to limited or inconsistent local network coverage in some jurisdictions, accessing the grievance line by phone may sometimes result in failure to connect to NAVEX Global personnel. Connection failures are beyond our control and are most commonly seen in relation to calls that are made through VoIP service providers, or where cell / mobile connectivity is weak. In such instances we respectfully encourage stakeholders to either report grievances via the web platform, as explained below, or if the parties involved are comfortable in doing so, pursuing another channel of communication such as by email via grievance@trafigura.com or, if relevant, by contacting a local Trafigura office directly.

荷兰

Step 1	From an outside line, dial the following number: 0800 0226694
Step 2	You will be given the option to make your report in English or your own language. You will hear a recorded message in the selected language explaining the call process.
Step 3	The first person who speaks to you will be an English-speaking interviewer. He or she will bring an interpreter into the conference call who speaks your language to assist you in reporting your concern. This may take a few minutes.
Restrictions	No known restrictions.
Recommendations when dialling-in from a business line	Your business phone plan must be provisioned for international dialling. Your business phone must allow the sequence of numbers to be dialled. If voice over Internet Protocol (VoIP) is utilised, please notify Navex Global Client Care accordingly.
Recommendations when dialling-in from a home or mobile phone	Our telephone provider allows mobile phone connectivity. It is the responsibility of your individual mobile phone telephone provider to allow for calls to be transferred to our provider. Home phone / mobile phone plans must allow international dialling. Please confirm with your telephone carrier that they allow calls to Integra and AT&T.

Please be advised that due to limited or inconsistent local network coverage in some jurisdictions, accessing the grievance line by phone may sometimes result in failure to connect to NAVEX Global personnel. Connection failures are beyond our control and are most commonly seen in relation to calls that are made through VoIP service providers, or where cell / mobile connectivity is weak. In such instances we respectfully encourage stakeholders to either report grievances via the web platform, as explained below, or if the parties involved are comfortable in doing so, pursuing another channel of communication such as by email via grievance@trafigura.com or, if relevant, by contacting a local Trafigura office directly.

巴基斯坦

Step 1	From an outside line, dial the following number: 00-800-01-001
Step 2	When prompted* dial the following code: 8449291436 *This initial prompt could be either a voiceless tone or a message in English.
Step 3	You will be given the option to make your report in English or your own language. You will hear a recorded message in the selected language explaining the call process.
Step 4	The first person who speaks to you will be an English-speaking interviewer. He or she will bring an interpreter into the conference call who speaks your language to assist you in reporting your concern. This may take a few minutes.
Restrictions	The call cannot be completed through cellular phones and may not be available from every phone or public phone.
Recommendations when dialling-in from a business line	Your business phone plan must be provisioned for international dialling. Your business phone must allow the sequence of numbers to be dialled. If voice over Internet Protocol (VoIP) is utilised, please notify Navex Global Client Care accordingly.
Recommendations when dialling-in from a home or mobile phone	Our telephone provider allows mobile phone connectivity. It is the responsibility of your individual mobile phone telephone provider to allow for calls to be transferred to our provider. Home phone / mobile phone plans must allow international dialling. Please confirm with your telephone carrier that they allow calls to Integra and AT&T.

Please be advised that due to limited or inconsistent local network coverage in some jurisdictions, accessing the grievance line by phone may sometimes result in failure to connect to NAVEX Global personnel. Connection failures are beyond our control and are most commonly seen in relation to calls that are made through VoIP service providers, or where cell / mobile connectivity is weak. In such instances we respectfully encourage stakeholders to either report grievances via the web platform, as explained below, or if the parties involved are comfortable in doing so, pursuing another channel of communication such as by email via grievance@trafigura.com or, if relevant, by contacting a local Trafigura office directly.

巴拿马

Step 1	From an outside line, dial the following numbers: 800-0109 ; 800-2288 (Spanish)
Step 2	When prompted* dial the following code: 8449291436 *This initial prompt could be either a voiceless tone or a message in English.
Step 3	You will be given the option to make your report in English or your own language. You will hear a recorded message in the selected language explaining the call process.
Step 4	The first person who speaks to you will be an English-speaking interviewer. He or she will bring an interpreter into the conference call who speaks your language to assist you in reporting your concern. This may take a few minutes.
Restrictions	No known restrictions.
Recommendations when dialling-in from a business line	Your business phone plan must be provisioned for international dialling. Your business phone must allow the sequence of numbers to be dialled. If voice over Internet Protocol (VoIP) is utilised, please notify Navex Global Client Care accordingly.
Recommendations when dialling-in from a home or mobile phone	Our telephone provider allows mobile phone connectivity. It is the responsibility of your individual mobile phone telephone provider to allow for calls to be transferred to our provider. Home phone / mobile phone plans must allow international dialling. Please confirm with your telephone carrier that they allow calls to Integra and AT&T.

Please be advised that due to limited or inconsistent local network coverage in some jurisdictions, accessing the grievance line by phone may sometimes result in failure to connect to NAVEX Global personnel. Connection failures are beyond our control and are most commonly seen in relation to calls that are made through VoIP service providers, or where cell / mobile connectivity is weak. In such instances we respectfully encourage stakeholders to either report grievances via the web platform, as explained below, or if the parties involved are comfortable in doing so, pursuing another channel of communication such as by email via grievance@trafigura.com or, if relevant, by contacting a local Trafigura office directly.

巴拉圭

Step 1	From an outside line, dial the following number: Asuncion City 008-11-800
Step 2	When prompted* dial the following code: 8449291436 *This initial prompt could be either a voiceless tone or a message in English.
Step 3	You will be given the option to make your report in English or your own language. You will hear a recorded message in the selected language explaining the call process.
Step 4	The first person who speaks to you will be an English-speaking interviewer. He or she will bring an interpreter into the conference call who speaks your language to assist you in reporting your concern. This may take a few minutes.
Restrictions	The call cannot be completed through cellular phones and may not be available from every phone or public phone.
Recommendations when dialling-in from a business line	Your business phone plan must be provisioned for international dialling. Your business phone must allow the sequence of numbers to be dialled. If voice over Internet Protocol (VoIP) is utilised, please notify Navex Global Client Care accordingly.
Recommendations when dialling-in from a home or mobile phone	Our telephone provider allows mobile phone connectivity. It is the responsibility of your individual mobile phone telephone provider to allow for calls to be transferred to our provider. Home phone / mobile phone plans must allow international dialling. Please confirm with your telephone carrier that they allow calls to Integra and AT&T.

Please be advised that due to limited or inconsistent local network coverage in some jurisdictions, accessing the grievance line by phone may sometimes result in failure to connect to NAVEX Global personnel. Connection failures are beyond our control and are most commonly seen in relation to calls that are made through VoIP service providers, or where cell / mobile connectivity is weak. In such instances we respectfully encourage stakeholders to either report grievances via the web platform, as explained below, or if the parties involved are comfortable in doing so, pursuing another channel of communication such as by email via grievance@trafigura.com or, if relevant, by contacting a local Trafigura office directly.

秘鲁

Step 1	From an outside line, dial the following number: (0800) 78119
Step 2	You will be given the option to make your report in English or your own language. You will hear a recorded message in the selected language explaining the call process.
Step 3	The first person who speaks to you will be an English-speaking interviewer. He or she will bring an interpreter into the conference call who speaks your language to assist you in reporting your concern. This may take a few minutes.
Restrictions	No known restrictions.
Recommendations when dialling-in from a business line	Your business phone plan must be provisioned for international dialling. Your business phone must allow the sequence of numbers to be dialled. If voice over Internet Protocol (VoIP) is utilised, please notify Navex Global Client Care accordingly.
Recommendations when dialling-in from a home or mobile phone	Our telephone provider allows mobile phone connectivity. It is the responsibility of your individual mobile phone telephone provider to allow for calls to be transferred to our provider. Home phone / mobile phone plans must allow international dialling. Please confirm with your telephone carrier that they allow calls to Integra and AT&T.

Please be advised that due to limited or inconsistent local network coverage in some jurisdictions, accessing the grievance line by phone may sometimes result in failure to connect to NAVEX Global personnel. Connection failures are beyond our control and are most commonly seen in relation to calls that are made through VoIP service providers, or where cell / mobile connectivity is weak. In such instances we respectfully encourage stakeholders to either report grievances via the web platform, as explained below, or if the parties involved are comfortable in doing so, pursuing another channel of communication such as by email via grievance@trafigura.com or, if relevant, by contacting a local Trafigura office directly.

罗马尼亚

Step 1	From an outside line, dial the following number: 0800 360 170
Step 2	You will be given the option to make your report in English or your own language. You will hear a recorded message in the selected language explaining the call process.
Step 3	The first person who speaks to you will be an English-speaking interviewer. He or she will bring an interpreter into the conference call who speaks your language to assist you in reporting your concern. This may take a few minutes.
Restrictions	No known restrictions.
Recommendations when dialling-in from a business line	Your business phone plan must be provisioned for international dialling. Your business phone must allow the sequence of numbers to be dialled. If voice over Internet Protocol (VoIP) is utilised, please notify Navex Global Client Care accordingly.
Recommendations when dialling-in from a home or mobile phone	Our telephone provider allows mobile phone connectivity. It is the responsibility of your individual mobile phone telephone provider to allow for calls to be transferred to our provider. Home phone / mobile phone plans must allow international dialling. Please confirm with your telephone carrier that they allow calls to Integra and AT&T.

Please be advised that due to limited or inconsistent local network coverage in some jurisdictions, accessing the grievance line by phone may sometimes result in failure to connect to NAVEX Global personnel. Connection failures are beyond our control and are most commonly seen in relation to calls that are made through VoIP service providers, or where cell / mobile connectivity is weak. In such instances we respectfully encourage stakeholders to either report grievances via the web platform, as explained below, or if the parties involved are comfortable in doing so, pursuing another channel of communication such as by email via grievance@trafigura.com or, if relevant, by contacting a local Trafigura office directly.

俄罗斯

Step 1	From an outside line, dial the following number: 8 800 100 63 44
Step 2	You will be given the option to make your report in English or your own language. You will hear a recorded message in the selected language explaining the call process.
Step 3	The first person who speaks to you will be an English-speaking interviewer. He or she will bring an interpreter into the conference call who speaks your language to assist you in reporting your concern. This may take a few minutes.
Restrictions	No known restrictions.
Recommendations when dialling-in from a business line	Your business phone plan must be provisioned for international dialling. Your business phone must allow the sequence of numbers to be dialled. If voice over Internet Protocol (VoIP) is utilised, please notify Navex Global Client Care accordingly.
Recommendations when dialling-in from a home or mobile phone	Our telephone provider allows mobile phone connectivity. It is the responsibility of your individual mobile phone telephone provider to allow for calls to be transferred to our provider. Home phone / mobile phone plans must allow international dialling. Please confirm with your telephone carrier that they allow calls to Integra and AT&T.

Please be advised that due to limited or inconsistent local network coverage in some jurisdictions, accessing the grievance line by phone may sometimes result in failure to connect to NAVEX Global personnel. Connection failures are beyond our control and are most commonly seen in relation to calls that are made through VoIP service providers, or where cell / mobile connectivity is weak. In such instances we respectfully encourage stakeholders to either report grievances via the web platform, as explained below, or if the parties involved are comfortable in doing so, pursuing another channel of communication such as by email via grievance@trafigura.com or, if relevant, by contacting a local Trafigura office directly.

新加坡

Step 1	From an outside line, dial the following number: 800 492 2334
Step 2	You will be given the option to make your report in English or your own language. You will hear a recorded message in the selected language explaining the call process.
Step 3	The first person who speaks to you will be an English-speaking interviewer. He or she will bring an interpreter into the conference call who speaks your language to assist you in reporting your concern. This may take a few minutes.
Restrictions	No known restrictions.
Recommendations when dialling-in from a business line	Your business phone plan must be provisioned for international dialling. Your business phone must allow the sequence of numbers to be dialled. If voice over Internet Protocol (VoIP) is utilised, please notify Navex Global Client Care accordingly.
Recommendations when dialling-in from a home or mobile phone	Our telephone provider allows mobile phone connectivity. It is the responsibility of your individual mobile phone telephone provider to allow for calls to be transferred to our provider. Home phone / mobile phone plans must allow international dialling. Please confirm with your telephone carrier that they allow calls to Integra and AT&T.

Please be advised that due to limited or inconsistent local network coverage in some jurisdictions, accessing the grievance line by phone may sometimes result in failure to connect to NAVEX Global personnel. Connection failures are beyond our control and are most commonly seen in relation to calls that are made through VoIP service providers, or where cell / mobile connectivity is weak. In such instances we respectfully encourage stakeholders to either report grievances via the web platform, as explained below, or if the parties involved are comfortable in doing so, pursuing another channel of communication such as by email via grievance@trafigura.com or, if relevant, by contacting a local Trafigura office directly.

南非

Step 1	From an outside line, dial the following number: 080 098 3755
Step 2	You will be given the option to make your report in English or your own language. You will hear a recorded message in the selected language explaining the call process.
Step 3	The first person who speaks to you will be an English-speaking interviewer. He or she will bring an interpreter into the conference call who speaks your language to assist you in reporting your concern. This may take a few minutes.
Restrictions	No known restrictions.
Recommendations when dialling-in from a business line	Your business phone plan must be provisioned for international dialling. Your business phone must allow the sequence of numbers to be dialled. If voice over Internet Protocol (VoIP) is utilised, please notify Navex Global Client Care accordingly.
Recommendations when dialling-in from a home or mobile phone	Our telephone provider allows mobile phone connectivity. It is the responsibility of your individual mobile phone telephone provider to allow for calls to be transferred to our provider. Home phone / mobile phone plans must allow international dialling. Please confirm with your telephone carrier that they allow calls to Integra and AT&T.

Please be advised that due to limited or inconsistent local network coverage in some jurisdictions, accessing the grievance line by phone may sometimes result in failure to connect to NAVEX Global personnel. Connection failures are beyond our control and are most commonly seen in relation to calls that are made through VoIP service providers, or where cell / mobile connectivity is weak. In such instances we respectfully encourage stakeholders to either report grievances via the web platform, as explained below, or if the parties involved are comfortable in doing so, pursuing another channel of communication such as by email via grievance@trafigura.com or, if relevant, by contacting a local Trafigura office directly.

韩国

Step 1	From an outside line, dial the following number: 080-870-1608
Step 2	You will be given the option to make your report in English or your own language. You will hear a recorded message in the selected language explaining the call process.
Step 3	The first person who speaks to you will be an English-speaking interviewer. He or she will bring an interpreter into the conference call who speaks your language to assist you in reporting your concern. This may take a few minutes.
Restrictions	No known restrictions.
Recommendations when dialling-in from a business line	Your business phone plan must be provisioned for international dialling. Your business phone must allow the sequence of numbers to be dialled. If voice over Internet Protocol (VoIP) is utilised, please notify Navex Global Client Care accordingly.
Recommendations when dialling-in from a home or mobile phone	Our telephone provider allows mobile phone connectivity. It is the responsibility of your individual mobile phone telephone provider to allow for calls to be transferred to our provider. Home phone / mobile phone plans must allow international dialling. Please confirm with your telephone carrier that they allow calls to Integra and AT&T.

Please be advised that due to limited or inconsistent local network coverage in some jurisdictions, accessing the grievance line by phone may sometimes result in failure to connect to NAVEX Global personnel. Connection failures are beyond our control and are most commonly seen in relation to calls that are made through VoIP service providers, or where cell / mobile connectivity is weak. In such instances we respectfully encourage stakeholders to either report grievances via the web platform, as explained below, or if the parties involved are comfortable in doing so, pursuing another channel of communication such as by email via grievance@trafigura.com or, if relevant, by contacting a local Trafigura office directly.

西班牙

Step 1	From an outside line, dial the following number: 900 999 399
Step 2	You will be given the option to make your report in English or your own language. You will hear a recorded message in the selected language explaining the call process.
Step 3	The first person who speaks to you will be an English-speaking interviewer. He or she will bring an interpreter into the conference call who speaks your language to assist you in reporting your concern. This may take a few minutes.
Restrictions	No known restrictions.
Recommendations when dialling-in from a business line	Your business phone plan must be provisioned for international dialling. Your business phone must allow the sequence of numbers to be dialled. If voice over Internet Protocol (VoIP) is utilised, please notify Navex Global Client Care accordingly.
Recommendations when dialling-in from a home or mobile phone	Our telephone provider allows mobile phone connectivity. It is the responsibility of your individual mobile phone telephone provider to allow for calls to be transferred to our provider. Home phone / mobile phone plans must allow international dialling. Please confirm with your telephone carrier that they allow calls to Integra and AT&T.

Please be advised that due to limited or inconsistent local network coverage in some jurisdictions, accessing the grievance line by phone may sometimes result in failure to connect to NAVEX Global personnel. Connection failures are beyond our control and are most commonly seen in relation to calls that are made through VoIP service providers, or where cell / mobile connectivity is weak. In such instances we respectfully encourage stakeholders to either report grievances via the web platform, as explained below, or if the parties involved are comfortable in doing so, pursuing another channel of communication such as by email via grievance@trafigura.com or, if relevant, by contacting a local Trafigura office directly.

瑞士

Step 1	From an outside line, dial the following number: 0800 555 691
Step 2	You will be given the option to make your report in English or your own language. You will hear a recorded message in the selected language explaining the call process.
Step 3	The first person who speaks to you will be an English-speaking interviewer. He or she will bring an interpreter into the conference call who speaks your language to assist you in reporting your concern. This may take a few minutes.
Restrictions	No known restrictions.
Recommendations when dialling-in from a business line	Your business phone plan must be provisioned for international dialling. Your business phone must allow the sequence of numbers to be dialled. If voice over Internet Protocol (VoIP) is utilised, please notify Navex Global Client Care accordingly.
Recommendations when dialling-in from a home or mobile phone	Our telephone provider allows mobile phone connectivity. It is the responsibility of your individual mobile phone telephone provider to allow for calls to be transferred to our provider. Home phone / mobile phone plans must allow international dialling. Please confirm with your telephone carrier that they allow calls to Integra and AT&T.

Please be advised that due to limited or inconsistent local network coverage in some jurisdictions, accessing the grievance line by phone may sometimes result in failure to connect to NAVEX Global personnel. Connection failures are beyond our control and are most commonly seen in relation to calls that are made through VoIP service providers, or where cell / mobile connectivity is weak. In such instances we respectfully encourage stakeholders to either report grievances via the web platform, as explained below, or if the parties involved are comfortable in doing so, pursuing another channel of communication such as by email via grievance@trafigura.com or, if relevant, by contacting a local Trafigura office directly.

坦桑尼亚

Reporting by phone is not currently available for the location you have selected. Please use the NAVEX online reporting option to submit your concern.

土耳其

Step 1	From an outside line, dial the following number: 0811-288-0001
Step 2	When prompted* dial the following code: 8449291436 *This initial prompt could be either a voiceless tone or a message in English.
Step 3	You will be given the option to make your report in English or your own language. You will hear a recorded message in the selected language explaining the call process.
Step 4	The first person who speaks to you will be an English-speaking interviewer. He or she will bring an interpreter into the conference call who speaks your language to assist you in reporting your concern. This may take a few minutes.
Restrictions	Please note the service is not accessible to mobile phones. Public phones require coin or card deposit.
Recommendations when dialling-in from a business line	Your business phone plan must be provisioned for international dialling. Your business phone must allow the sequence of numbers to be dialled. If voice over Internet Protocol (VoIP) is utilised, please notify Navex Global Client Care accordingly.
Recommendations when dialling-in from a home or mobile phone	Our telephone provider allows mobile phone connectivity. It is the responsibility of your individual mobile phone telephone provider to allow for calls to be transferred to our provider. Home phone / mobile phone plans must allow international dialling. Please confirm with your telephone carrier that they allow calls to Integra and AT&T.

Please be advised that due to limited or inconsistent local network coverage in some jurisdictions, accessing the grievance line by phone may sometimes result in failure to connect to NAVEX Global personnel. Connection failures are beyond our control and are most commonly seen in relation to calls that are made through VoIP service providers, or where cell / mobile connectivity is weak. In such instances we respectfully encourage stakeholders to either report grievances via the web platform, as explained below, or if the parties involved are comfortable in doing so, pursuing another channel of communication such as by email via grievance@trafigura.com or, if relevant, by contacting a local Trafigura office directly.

乌克兰

Step 1	From an outside line, dial the following number: 0800 801 210
Step 2	You will be given the option to make your report in English or your own language. You will hear a recorded message in the selected language explaining the call process.
Step 3	The first person who speaks to you will be an English-speaking interviewer. He or she will bring an interpreter into the conference call who speaks your language to assist you in reporting your concern. This may take a few minutes.
Restrictions	No known restrictions.
Recommendations when dialling-in from a business line	Your business phone plan must be provisioned for international dialling. Your business phone must allow the sequence of numbers to be dialled. If voice over Internet Protocol (VoIP) is utilised, please notify Navex Global Client Care accordingly.
Recommendations when dialling-in from a home or mobile phone	Our telephone provider allows mobile phone connectivity. It is the responsibility of your individual mobile phone telephone provider to allow for calls to be transferred to our provider. Home phone / mobile phone plans must allow international dialling. Please confirm with your telephone carrier that they allow calls to Integra and AT&T.

Please be advised that due to limited or inconsistent local network coverage in some jurisdictions, accessing the grievance line by phone may sometimes result in failure to connect to NAVEX Global personnel. Connection failures are beyond our control and are most commonly seen in relation to calls that are made through VoIP service providers, or where cell / mobile connectivity is weak. In such instances we respectfully encourage stakeholders to either report grievances via the web platform, as explained below, or if the parties involved are comfortable in doing so, pursuing another channel of communication such as by email via grievance@trafigura.com or, if relevant, by contacting a local Trafigura office directly.

阿拉伯联合酋长国

Step 1	From an outside line, dial the following number: 800 0320643
Step 2	You will be given the option to make your report in English or your own language. You will hear a recorded message in the selected language explaining the call process.
Step 3	The first person who speaks to you will be an English-speaking interviewer. He or she will bring an interpreter into the conference call who speaks your language to assist you in reporting your concern. This may take a few minutes.
Restrictions	No known restrictions.
Recommendations when dialling-in from a business line	Your business phone plan must be provisioned for international dialling. Your business phone must allow the sequence of numbers to be dialled. If voice over Internet Protocol (VoIP) is utilised, please notify Navex Global Client Care accordingly.
Recommendations when dialling-in from a home or mobile phone	Our telephone provider allows mobile phone connectivity. It is the responsibility of your individual mobile phone telephone provider to allow for calls to be transferred to our provider. Home phone / mobile phone plans must allow international dialling. Please confirm with your telephone carrier that they allow calls to Integra and AT&T.

Please be advised that due to limited or inconsistent local network coverage in some jurisdictions, accessing the grievance line by phone may sometimes result in failure to connect to NAVEX Global personnel. Connection failures are beyond our control and are most commonly seen in relation to calls that are made through VoIP service providers, or where cell / mobile connectivity is weak. In such instances we respectfully encourage stakeholders to either report grievances via the web platform, as explained below, or if the parties involved are comfortable in doing so, pursuing another channel of communication such as by email via grievance@trafigura.com or, if relevant, by contacting a local Trafigura office directly.

英国

Step 1	From an outside line, dial the following number: 0800 086 8404
Step 2	You will be given the option to make your report in English or your own language. You will hear a recorded message in the selected language explaining the call process.
Step 3	The first person who speaks to you will be an English-speaking interviewer. He or she will bring an interpreter into the conference call who speaks your language to assist you in reporting your concern. This may take a few minutes.
Restrictions	No known restrictions.
Recommendations when dialling-in from a business line	Your business phone plan must be provisioned for international dialling. Your business phone must allow the sequence of numbers to be dialled. If voice over Internet Protocol (VoIP) is utilised, please notify Navex Global Client Care accordingly.
Recommendations when dialling-in from a home or mobile phone	Our telephone provider allows mobile phone connectivity. It is the responsibility of your individual mobile phone telephone provider to allow for calls to be transferred to our provider. Home phone / mobile phone plans must allow international dialling. Please confirm with your telephone carrier that they allow calls to Integra and AT&T.

Please be advised that due to limited or inconsistent local network coverage in some jurisdictions, accessing the grievance line by phone may sometimes result in failure to connect to NAVEX Global personnel. Connection failures are beyond our control and are most commonly seen in relation to calls that are made through VoIP service providers, or where cell / mobile connectivity is weak. In such instances we respectfully encourage stakeholders to either report grievances via the web platform, as explained below, or if the parties involved are comfortable in doing so, pursuing another channel of communication such as by email via grievance@trafigura.com or, if relevant, by contacting a local Trafigura office directly.

乌拉圭

Step 1	From an outside line, dial the following number: 000-413-598-5541
Step 2	You will be given the option to make your report in English or your own language. You will hear a recorded message in the selected language explaining the call process.
Step 3	The first person who speaks to you will be an English-speaking interviewer. He or she will bring an interpreter into the conference call who speaks your language to assist you in reporting your concern. This may take a few minutes.
Restrictions	No known restrictions.
Recommendations when dialling-in from a business line	Your business phone plan must be provisioned for international dialling. Your business phone must allow the sequence of numbers to be dialled. If voice over Internet Protocol (VoIP) is utilised, please notify Navex Global Client Care accordingly.
Recommendations when dialling-in from a home or mobile phone	Our telephone provider allows mobile phone connectivity. It is the responsibility of your individual mobile phone telephone provider to allow for calls to be transferred to our provider. Home phone / mobile phone plans must allow international dialling. Please confirm with your telephone carrier that they allow calls to Integra and AT&T.

Please be advised that due to limited or inconsistent local network coverage in some jurisdictions, accessing the grievance line by phone may sometimes result in failure to connect to NAVEX Global personnel. Connection failures are beyond our control and are most commonly seen in relation to calls that are made through VoIP service providers, or where cell / mobile connectivity is weak. In such instances we respectfully encourage stakeholders to either report grievances via the web platform, as explained below, or if the parties involved are comfortable in doing so, pursuing another channel of communication such as by email via grievance@trafigura.com or, if relevant, by contacting a local Trafigura office directly.

美国

Step 1	From an outside line, dial the following number: 844 929-14 36
Step 2	You will be given the option to make your report in English or your own language. You will hear a recorded message in the selected language explaining the call process.
Step 3	The first person who speaks to you will be an English-speaking interviewer. He or she will bring an interpreter into the conference call who speaks your language to assist you in reporting your concern. This may take a few minutes.
Restrictions	No known restrictions.
Recommendations when dialling-in from a business line	Your business phone plan must be provisioned for international dialling. Your business phone must allow the sequence of numbers to be dialled. If voice over Internet Protocol (VoIP) is utilised, please notify Navex Global Client Care accordingly.
Recommendations when dialling-in from a home or mobile phone	Our telephone provider allows mobile phone connectivity. It is the responsibility of your individual mobile phone telephone provider to allow for calls to be transferred to our provider. Home phone / mobile phone plans must allow international dialling. Please confirm with your telephone carrier that they allow calls to Integra and AT&T.

Please be advised that due to limited or inconsistent local network coverage in some jurisdictions, accessing the grievance line by phone may sometimes result in failure to connect to NAVEX Global personnel. Connection failures are beyond our control and are most commonly seen in relation to calls that are made through VoIP service providers, or where cell / mobile connectivity is weak. In such instances we respectfully encourage stakeholders to either report grievances via the web platform, as explained below, or if the parties involved are comfortable in doing so, pursuing another channel of communication such as by email via grievance@trafigura.com or, if relevant, by contacting a local Trafigura office directly.

赞比亚

Reporting by phone is not currently available for the location you have selected. Please use the NAVEX online reporting option to submit your concern.

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